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Frequently Asked Questions

FAQ Question
What is SecureConnect24.com ?
what happens if my ADSL or dialup "goes down"?
My Camera Won't work....
My camera does not initiate an alarm feed

FAQ Answer
What is SecureConnect24.com ?

Secureconnect24.com is an ISP specialising in providing connectivity to the IP CCTV market.

We are able to provide base level connectivity - such as dialups - all the way up to leased lines. our services also include GSM and GPRS connectivity.

what happens if my ADSL or dialup "goes down"?

Secureconnect24.com ADSL comes as standard with a backup dialup account*. This means that if your ADSL line goes offline for any reason - there is an alternative way of connecting to your images.

*only with supported hardware

My Camera Won't work....

This could be several problems - please contact your installer.

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My camera does not initiate an alarm feed

Please check the connections on the camera are connected correctly.

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